IT'S ALL IN THE MIND???

It has been five (5) months since I started working as a Call Center Agent in one of the low paying BPO Company here in our place. But I have no choice despite the fact that I really needed the job after all. I needed to support myself, my vices as well. It was my first job I considered though I experienced working in a buffet house before but It was really different than standing in front of the door welcoming the guest and bidding goodbyes’ and “how’s our food sir/ma’am crap.” But this time was different and more challenging, a real job. I was happy when doing nothing though I felt like useless when I was just staying at home being fed and not being productive. I felt that they were no longer happy of what I was doing, staying long at night and drunk.  (Who do you think be happy with that?) Well, that was the time I was awakened by the truth. My girlfriend helped me to seek for a convenient job for me so I printed my resume and have a copy of 12. I thought about working in a call center since it’s the well-known job nowadays and they accept undergrad applicants. Then the next day, we started looking for a Call center since there were numbers of BPO I could apply on. So we went to the lowest paying BPO Company that was known in our place, thinking that they would easily accept me. I was right! Luckily, I was accepted but I have to wait for the call or text to notify me about the interviews and trainings. I waited about a month before they called me and I showed up. The training started right away and had me present at the office at exactly 3am in the morning. It was truly a shocked and my body would not accommodate such a sudden change of sleep-wake cycle. I sacrificed and tried it since being call center agents they say, would not be complete if I do not experienced being baked at night to dawn shift. It was at first unbearable since I needed to wake up at the time I love to party. But I have to, so I must act like zombies. However, my most common enemy was sleeplessness during the time Jesus was crucified and died, at three (3) am. I told my TL (team leader) that I was sleepy and he would just say “it’s all in the mind”. So I tried to make myself alive by chit chatting with my fellow trainees (we started as trainees of 16 and later on ended up with only two (2). It was at first a race to become agent status and at least increased the salary. (Well, modesty aside, I was the one who become the first agent status in our batch) I could not imagine my life later on. I love staying up whole night and contented to have a sleep for a maximum of 4 hours or less. Still I could do my natural life in the morning. I could still have a date with my girlfriend, had time with my friends to bond together and drinking session too. I was like a robot with super charged battery in it. The life of a call center agent is really amazing, really unsure. There were a lot of learning’s and a lot of memories, frustrations, a lot of first time.  I thought at first it was really hard since I’ll be calling to US citizens and having not enough confidence to speak words in English, it made it more inconvenient talking with them. Then again “it’s all in the mind”. One can achieve something if he has a strong determination. The schedule was like a gasoline price, not sure of what changes might hit you or the most unfortunate event was when the account or the campaign is dissolved. Call center agent believes only one thing; changes may come their way, hardships, but they all believe “it’s all only in the mind”. What a strong conviction!!! But I say, “it’s all because of the money!!!”.